Everything you might want to know before booking.

Most Arizona drivers with comprehensive insurance pay $0 — if their policy includes a glass waiver endorsement. The waiver eliminates your glass deductible entirely. We verify your policy before scheduling so you know your exact cost upfront. For policies without a waiver, our Deductible Assistance Program can often cover part or all of it.

Generally no. Glass claims filed under comprehensive coverage are typically treated as non-chargeable events in Arizona — meaning they don't affect your premium or your driving record the same way a collision claim would. ARS 20-263 protects you from rate increases tied to glass claims. Confirm with your carrier if you want it in writing, but this is rarely a real concern.

No. Under Arizona law (ARS 20-469), you have the right to choose any licensed auto glass shop. Your insurer may have a preferred network — and they're allowed to recommend it — but they can't require you to use it. Tell them you're using Flux Auto Glass and ask for the claim number. We handle the rest.

Often, yes. Flux Auto Glass offers a Deductible Assistance Program for customers whose policies include a glass deductible. We verify your coverage first, explain what you'd owe, and in many cases our program covers part or all of the deductible. Call us before assuming you'll have to pay out of pocket.

We work with every major carrier licensed in Arizona — State Farm, GEICO, Progressive, Allstate, USAA, Farmers, Liberty Mutual, Nationwide, Travelers, American Family, AAA Arizona, Safeco, Bristol West, Esurance, Root, and others. If your carrier isn't on that list, call us — we almost certainly work with them.

In most cases, no. If your policy includes a glass waiver, your carrier pays us directly and you pay nothing. If a deductible applies, we discuss options before scheduling and won't start work until you know your exact cost.

We bill your insurer directly. You are not expected to pay out of pocket and file for reimbursement. We coordinate the entire claim — you just provide your policy number and carrier name, and we handle the rest.

If you only have liability coverage, you would pay for the glass repair or replacement out of pocket. Call us for a quote — we'll give you an honest number for your specific vehicle and glass type. Many drivers in this situation are surprised to find that adding comprehensive coverage is relatively inexpensive and would have covered this exact situation.

About an hour from the technician's arrival to when you can drive away. We use fast-cure urethane adhesive, so you're not waiting around for hours for it to set. ADAS calibration, if needed, adds 30–60 minutes depending on your vehicle and the type of calibration required.

Anywhere safe and accessible — a home driveway, covered garage, apartment parking lot, office parking structure, or a public lot. We need a flat surface, enough room to work around the vehicle, and access for the service van. Covered locations are preferred during monsoon season.

Yes. The equipment, glass, urethane, and procedures are identical. Mobile installs follow recognized auto glass safety standards, the same standards used in any quality shop. The only difference is the location — you stay home, we come to you.

Light rain is fine — our techs use protective coverings. Heavy rain or strong wind can affect adhesive cure quality, so we'll either move the appointment to a covered location or reschedule. We don't rush weather-sensitive work.

Not the entire time. We need you (or someone authorized) at the start to confirm the vehicle and damage, and at the end to walk through the completed work before we hand back the keys. In between, you can be at your desk, in the house, or running errands.

Typically within an hour of the install completing — once the adhesive has reached its minimum drive-away cure time. We use fast-cure urethane that meets FMVSS 212 compliance from the moment you're cleared to drive. Your technician will confirm the exact time before wrapping up.

No. The mobile service is included in your quote. You're not paying a travel fee or convenience charge on top of the glass price. What you're quoted is what you pay — or $0 if your insurance covers it.

We install VIN-matched OEM or OEM-standard quality glass on every job. OEM glass comes from the same supplier that manufactured your original windshield. OEM-standard (also called OEE — original equipment equivalent) is produced to the same specifications and tolerances. Both meet or exceed the standards your vehicle was built to. The specific glass used depends on your vehicle and your insurance coverage.

OEM glass is made by or for the original vehicle manufacturer. OEE (original equipment equivalent) glass is made by independent manufacturers to the same spec — it fits and performs identically. Cheap aftermarket glass is where quality issues show up: inconsistent tolerances, missing features like acoustic interlayers or camera-mount provisions, and lower structural integrity. We don't install cheap recycled aftermarket glass.

Yes. If your insurance authorizes OEM glass for your vehicle, we can source it. Call us and we'll confirm availability and coverage for your specific make and model.

Yes — if your vehicle has them, the replacement glass includes the same features. We match the replacement to your VIN, which means rain sensor compatibility, the forward camera mount for ADAS, heated wiper park zones, and acoustic interlayer are all carried through to the new glass.

We account for it. Your VIN lookup will identify whether your vehicle's OEM spec includes a tinted gradient, acoustic interlayer, or solar-control coating. The replacement glass we source for you matches those specs.

We source VIN-matched glass from suppliers whose inventory meets OEM or OEM-standard specifications — not the cheapest option on the market. Your technician can show you the glass before installation. Our lifetime warranty also backs every install: if the glass or workmanship fails, we fix it.

Only if your vehicle has a forward-facing camera mounted to or near the windshield — which includes most vehicles built after 2016 with lane-departure warning, automatic emergency braking, adaptive cruise control, or similar features. We check your VIN before the appointment and identify whether calibration is needed. See our ADAS calibration page for more detail.

Static calibration is performed with the vehicle stationary, using a calibration target board positioned precisely in front of the camera. Dynamic calibration requires a drive at a specified speed on clearly marked roads while the system self-corrects. Some vehicles require both. We perform whichever procedure your manufacturer specifies.

In-house, at your location. Our technicians carry the diagnostic equipment to perform both static and dynamic calibration on-site as part of the same appointment as your windshield replacement. No separate dealership trip, no second appointment.

In most cases yes — if your insurance is covering the windshield replacement, calibration is included in the same claim. We confirm this during the coverage verification call before your appointment.

Static calibration typically adds 30–45 minutes to the appointment. Dynamic calibration adds another 15–30 minutes for the calibration drive. We'll give you a time estimate for your specific vehicle when booking.

Chips smaller than a quarter and cracks shorter than 6 inches are typically repairable — if they're not in the driver's direct line of sight and haven't been contaminated with water or debris. Edge damage and anything in the primary sightline usually requires replacement. Our technician will assess before starting and give you a straight answer. See our chip repair page for the full decision guide.

The repair restores structural integrity and significantly reduces the visual distortion — the refraction and star-fracture pattern that creates glare while driving. In most cases, the original impact point will still be faintly visible at certain angles. We're honest about this upfront: repair is about safety and stopping the spread, not cosmetic perfection.

Yes, if you have comprehensive coverage. The same rules apply — if your policy includes a glass waiver, chip repair is covered at $0. We verify coverage before starting.

About 30 minutes. Optical-grade resin is injected, cured under UV light, and polished. You can drive immediately after.

Very likely, especially in Arizona. Heat cycling, temperature swings, and road vibration all work against an unrepaired chip. What's repairable today may become a crack that requires full replacement within days — especially in summer. Don't wait.

If you're in the Phoenix metropolitan area or Tucson, yes — we come to you. That includes Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Tempe, Glendale, Peoria, Surprise, Avondale, Goodyear, Queen Creek, Paradise Valley, Fountain Hills, and Apache Junction. See our service area pages for city-specific details.

Call us at (800) 793-5894 and we'll tell you if your location is coverable. For areas between Phoenix and Tucson, coverage depends on routing and technician availability on a given day.

Yes. Flux Auto Glass serves Tucson and the surrounding areas including Foothills, Oro Valley, and Marana. Same service, same materials, same warranty as the Phoenix metro.

Same-day scheduling is available across most of the Phoenix metro and Tucson on most days. We book morning and afternoon windows — most installs happen within 4–6 hours of booking if you call before noon.

No. Surprise, Queen Creek, Apache Junction, Fountain Hills — the quote is the same regardless of where in our service area you are. Mobile service is included, not a line item.

Yes. Flux Auto Glass uses certified technicians on every install. Our technician certification requires documented training on installation procedures, adhesive systems, and ADAS calibration protocols — it's the industry's primary professional standard.

Materials and workmanship — for as long as you own the vehicle. If the glass seal fails, the glass develops a defect attributable to the installation, or the moldings and clips we replaced fail, we fix it. The warranty transfers with the vehicle if you sell it. It does not cover physical damage after the install (a new rock chip, for example).

Cars, trucks, SUVs, vans, and EVs — essentially every passenger vehicle on the road today. We service most major makes including Toyota, Honda, Ford, Chevrolet, GMC, Nissan, Subaru, BMW, Mercedes-Benz, Audi, Volkswagen, Tesla, Jeep, Ram, Kia, Hyundai, and many others.

Flux Auto Glass is a young company built on doing this one thing well: mobile auto glass for Arizona drivers. What we lack in decades of history, we make up in thousands of installs already completed across the state — and a warranty that's good for life on every one of them.